Podium Platform
One central source of truth for all your customer communication.
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One inbox for calls, texts, chats, emails, and form fills
Automated reviews outreach
Conversion and tasks reporting dashboard
AI Studio and Trainer Agent track inventory, policies, and SOPs
Hands-on onboarding and dedicated CSM
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Sales AI Features
Test-drive no-show re-engagement
Hands leads off at the right time
BDC, internet manager, or salesperson
Stops the CRM clock
Never get dinged for AI-managed leads
Sales Marketng AI Add-on
Trade-ins
Lease end & renewal
Warranty expiration
End of term
Service AI Options
Voice AI scheduling
24/7 inbound call coverage
Speaking & thinking agents
Text outreach on mid-call drops
AI Call Coaching
Transfer notes & summary
Text AI scheduling
Books, reschedules, cancels service appointments via text
Abandoned customer follow up
Appointment reminders
Service Marketing AI Add-on
First service
Next service
Declined service follow-up
Recall: VIN-matched campaigns
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